{"id":369367,"date":"2026-01-05T16:22:37","date_gmt":"2026-01-05T16:22:37","guid":{"rendered":"https:\/\/lakesidellux.com\/yachts\/?page_id=369367"},"modified":"2026-01-05T20:14:35","modified_gmt":"2026-01-05T20:14:35","slug":"dispute-resolution","status":"publish","type":"page","link":"https:\/\/lakesidellux.com\/yachts\/dispute-resolution\/","title":{"rendered":"Dispute Resolution"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#000000&#8243; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;0px||42px||false|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; max_width=&#8221;1273px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;2.3em&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;43px&#8221; text_orientation=&#8221;center&#8221; custom_padding=&#8221;215px||||false|false&#8221; custom_padding_tablet=&#8221;125px||||false|false&#8221; custom_padding_phone=&#8221;130px||||false|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Lakeside Luxury \u2014 Dispute Resolution<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; max_width=&#8221;1260px&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Roboto|300|||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h1><strong>Lakeside Luxury \u2014 Dispute Resolution<\/strong><\/h1>\n<p><span style=\"font-weight: 400;\">At Lakeside Luxury Transportation, Inc. (\u201cLL\u201d), we are committed to providing exceptional service and ensuring the satisfaction of every client. We recognize that, on rare occasions, disagreements or misunderstandings may arise. This Dispute Resolution Policy outlines our approach to resolving disputes promptly, fairly, and respectfully. This policy forms part of the binding Terms of Service governing your use of LL\u2019s Services.<\/span><\/p>\n<h3><b>Good-Faith Resolution<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">LL values professionalism and transparency. Before initiating formal proceedings, you agree to first contact LL and attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or your use of the platform (website and app) (\u201cDispute\u201d) through good-faith discussions. This policy is intended to establish a clear and consistent process related to:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> Service quality or delivery<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Billing or payment issues<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Vehicle condition or availability<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Alleged policy violations<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Other business-related concerns<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Clients are encouraged to direct all matters to: help@lakesidellux.com\/yachts or call (313) 832-1000 and provide the following information:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> A clear description of the issue<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Date and location of the incident or reservation<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Any relevant documentation (photos, receipts, emails, etc.)<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> The desired outcome or resolution<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">LL will acknowledge all complaints within 2 business days and aim to provide a resolution or a formal response within 7 business days. Please note these timeframes are goals only and may vary depending on the nature and complexity of the matter.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By accessing or using the Services, you acknowledge that you have read, understand, and agree to this Dispute Resolution Policy, including the agreement to binding arbitration and waiver of class actions.<\/span><\/p>\n<h3><b>Agreement to Arbitrate<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">If a satisfactory resolution cannot be achieved through internal processes, both parties agree that the dispute shall be resolved exclusively through final and binding arbitration, rather than in court, in accordance with the Federal Arbitration Act and applicable Michigan law. This agreement to arbitrate applies to <\/span><b>all claims arising out of or relating to your relationship with LL<\/b><span style=\"font-weight: 400;\">, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and <\/span><b>shall survive the termination of these Terms or your use of the Services<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Arbitration shall be conducted on an individual basis only<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Arbitration shall be administered by a nationally recognized arbitration provider mutually agreed upon by the parties, or, if no agreement is reached, by one appointed pursuant to the Federal Arbitration Act.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The arbitrator shall have authority to award all remedies available under applicable law<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The arbitrator\u2019s decision shall be final and binding<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Arbitration fees and costs shall be allocated in accordance with the rules of the arbitration provider and applicable law.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">By agreeing to arbitration, you knowingly waive the right to a trial by judge or jury, except as expressly provided herein.<\/span><\/p>\n<h3><b>Class Action Waiver<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">To the fullest extent permitted by Michigan law, all disputes must be brought in your individual capacity. You and LL expressly waive any right to participate in any class, collective, representative, or consolidated proceeding.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The arbitrator shall not have authority to hear or arbitrate any class or representative claim.<\/span><\/p>\n<h3><b>Small Claims &amp; Injunctive Relief<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Notwithstanding the foregoing, either party may:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Bring an individual claim in Michigan small claims court, provided the claim qualifies and remains in that court; or<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Seek temporary or permanent injunctive or equitable relief in a court of competent jurisdiction for matters involving misuse of the Services, data security, or intellectual property rights.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If a claim is properly filed in small claims court and remains in that court, the arbitration requirement does not apply.<\/span><\/p>\n<h3><b>Governing Law and Venue<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">This Dispute Resolution provision shall be governed by the laws of the <\/span><b>State of Michigan<\/b><span style=\"font-weight: 400;\">, without regard to conflict-of-law principles, except where federal arbitration law applies. Any permitted court proceedings shall be brought in a court located within the State of Michigan.<\/span><\/p>\n<h3><b>Severability<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">If any portion of this Dispute Resolution section is found unenforceable, the remaining provisions shall remain in full force and effect.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Lakeside Luxury \u2014 Dispute ResolutionLakeside Luxury \u2014 Dispute Resolution At Lakeside Luxury Transportation, Inc. (\u201cLL\u201d), we are committed to providing exceptional service and ensuring the satisfaction of every client. We recognize that, on rare occasions, disagreements or misunderstandings may arise. This Dispute Resolution Policy outlines our approach to resolving disputes promptly, fairly, and respectfully. This policy forms part of the binding Terms of Service governing your use of LL\u2019s Services. Good-Faith Resolution LL values professionalism and transparency. Before initiating formal proceedings, you agree to first contact LL and attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or your use of the platform (website and app) (\u201cDispute\u201d) through good-faith discussions. This policy is intended to establish a clear and consistent process related to: Service quality or delivery Billing or payment issues Vehicle condition or availability Alleged policy violations Other business-related concerns Clients are encouraged to direct all matters to: help@lakesidellux.com\/yachts or call (313) 832-1000 and provide the following information: A clear description of the issue Date and location of the incident or reservation Any relevant documentation (photos, receipts, emails, etc.) The desired outcome or resolution LL will acknowledge all complaints within [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<p>[et_pb_section fb_built=\"1\" _builder_version=\"4.27.4\" _module_preset=\"default\" background_color=\"#000000\" custom_margin=\"0px||||false|false\" custom_padding=\"0px||42px||false|false\" global_colors_info=\"{}\"][et_pb_row _builder_version=\"4.27.4\" _module_preset=\"default\" width=\"90%\" max_width=\"1273px\" module_alignment=\"center\" custom_margin=\"0px||||false|false\" custom_padding=\"0px||||false|false\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_image src=\"https:\/\/lakesidellux.com\/yachts\/wp-content\/uploads\/2025\/09\/L10125-48.png\" title_text=\"L10125-48\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][\/et_pb_image][et_pb_text _builder_version=\"4.27.4\" _module_preset=\"default\" text_text_color=\"#FFFFFF\" text_font_size=\"16px\" text_line_height=\"2.3em\" header_2_text_color=\"#FFFFFF\" header_2_font_size=\"43px\" text_orientation=\"center\" global_colors_info=\"{}\"]<\/p><h2>Mercedes Benz \u2013 Maybach<\/h2><p>People who have an eye for the extra special.<\/p><p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" _builder_version=\"4.27.4\" _module_preset=\"default\" background_color=\"#000000\" custom_padding=\"0px|||||\" locked=\"off\" global_colors_info=\"{}\"][et_pb_row _builder_version=\"4.27.4\" _module_preset=\"default\" width=\"90%\" max_width=\"2560px\" custom_margin=\"||0px||false|false\" custom_padding=\"0px||0px||false|false\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][dsm_image_carousel gallery_ids=\"368453,368452,10355,10360,10359,10361,368460,10362,10363,10364,10365,10366,10370,10371,10372,10373,10369,368459,368458,368457,10354,368456\" slider_effect=\"coverflow\" slider_effect_shadows=\"on\" slider_effect_coverflow_depth=\"317\" slide_to_show=\"3\" dots=\"off\" show_lightbox=\"on\" show_lightbox_gallery=\"on\" _builder_version=\"4.27.4\" _module_preset=\"default\" module_alignment=\"center\" global_colors_info=\"{}\"][\/dsm_image_carousel][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\"4.27.4\" _module_preset=\"default\" custom_padding=\"0px||0px|||\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_button button_url=\"\/booking\/\" button_text=\"BOOK TO RESERVE YOUR RIDE\" button_alignment=\"center\" disabled_on=\"off|off|off\" admin_label=\"Button\" module_id=\"button-93\" _builder_version=\"4.27.4\" _module_preset=\"default\" custom_button=\"on\" button_text_size=\"16px\" button_text_color=\"#FFFFFF\" button_bg_color=\"rgba(237,2,10,0)\" button_border_width=\"0px\" button_border_radius=\"0px\" button_letter_spacing=\"2px\" button_font=\"Roboto|300||on|||||\" button_icon_color=\"rgba(119,119,119,0)\" button_on_hover=\"off\" z_index=\"9999\" overflow-x=\"hidden\" overflow-y=\"hidden\" custom_margin=\"17px||15px||false|false\" custom_padding=\"10px|53px|10px|53px|true|true\" custom_css_before=\" || content: '';|| border: 1px solid #c8c5bf;|| position: absolute;|| left: 0;|| right: 0;|| top: 0;|| bottom: 0;|| clip-path: polygon(0 0, 70% 0, 20% 100%, 0 100%);|| transition: all 0.3s ease 0s !important;|| margin-left: 0 !important;|| opacity: 1 !important;|| display: block;||\" custom_css_main_element=\"z-index: 999999 !important;\" custom_css_after=\"content: '' !important;|| border: 1px solid #FFF;|| position: absolute;|| left: 0 !important;|| right: 0;|| top: 0;|| bottom: 0;|| clip-path: polygon(80% 0, 100% 0, 100% 100%, 30% 100%);|| transition: all 0.3s ease 0s !important;|| margin-left: 0 !important;|| opacity: 1 !important;\" locked=\"off\" global_colors_info=\"{}\" custom_css_before__hover_enabled=\"on|desktop\" custom_css_before__hover=\"opacity: 0.3;|| clip-path: polygon(0 0, 20% 0, 70% 100%, 0 100%);|||| border: 1px solid #FFF;\" custom_css_after__hover_enabled=\"on|hover\" button_text_color__hover_enabled=\"off|hover\" button_bg_color__hover_enabled=\"off|desktop\" button_bg_color__hover=\"#ed020a\" button_bg_enable_color__hover=\"on\" custom_css_main_element__hover_enabled=\"off|desktop\" custom_css_main_element__hover=\"box-shadow: 3px 3px #fff, 4px 4px #ed020a, 7px 7px #fff, 8px 8px #ed020a, 11px 11px #fff, 12px 12px #ed020a, 15px 15px #fff, 16px 16px #ed020a;\" custom_css_after__hover=\"clip-path: polygon(30% 0, 100% 0, 100% 100%, 80% 100%);||border: 1px solid #c8c5bf;\"][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_row column_structure=\"1_4,1_2,1_4\" use_custom_gutter=\"on\" gutter_width=\"2\" make_equal=\"on\" _builder_version=\"4.27.4\" _module_preset=\"default\" width=\"90%\" max_width=\"2560px\" global_colors_info=\"{}\"][et_pb_column type=\"1_4\" _builder_version=\"4.27.4\" _module_preset=\"default\" border_width_right=\"1px\" global_colors_info=\"{}\"][dsm_icon_list _builder_version=\"4.27.4\" _module_preset=\"default\" custom_margin=\"50px|||||\" custom_padding=\"0px|||||\" global_colors_info=\"{}\"][dsm_icon_list_child text=\"Luxury Sedan\" font_icon=\"9||divi||400\" use_tooltip=\"on\" _builder_version=\"4.27.4\" _module_preset=\"default\" text_font=\"Roboto||||||||\" text_font_size=\"18px\" custom_margin=\"||||false|false\" custom_padding=\"||12px||false|false\" global_colors_info=\"{}\"]<\/p><p>Category<\/p><p>[\/dsm_icon_list_child][dsm_icon_list_child text=\"Mercedes-Maybach Sedan\" font_icon=\"9||divi||400\" use_tooltip=\"on\" _builder_version=\"4.27.4\" _module_preset=\"default\" text_font=\"Roboto||||||||\" text_font_size=\"18px\" custom_margin=\"||||false|false\" custom_padding=\"||12px||false|false\" global_colors_info=\"{}\"]<\/p><p>Make and Model<\/p><p>[\/dsm_icon_list_child][dsm_icon_list_child text=\"Passengers: 3\" font_icon=\"9||divi||400\" use_tooltip=\"on\" _builder_version=\"4.27.4\" _module_preset=\"default\" text_font=\"Roboto||||||||\" text_font_size=\"18px\" custom_margin=\"||||false|false\" custom_padding=\"||12px||false|false\" global_colors_info=\"{}\"]<\/p><p>Seats<\/p><p>[\/dsm_icon_list_child][dsm_icon_list_child text=\"Baggage: 4\" font_icon=\"9||divi||400\" use_tooltip=\"on\" _builder_version=\"4.27.4\" _module_preset=\"default\" text_font=\"Roboto||||||||\" text_font_size=\"18px\" custom_margin=\"||||false|false\" custom_padding=\"||12px||false|false\" global_colors_info=\"{}\"]<\/p><p><strong>Baggage<\/strong><\/p><p>[\/dsm_icon_list_child][\/dsm_icon_list][\/et_pb_column][et_pb_column type=\"1_2\" _builder_version=\"4.27.4\" _module_preset=\"default\" custom_padding=\"|20px||20px|false|true\" border_width_right=\"1px\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.27.4\" _module_preset=\"default\" text_font=\"Roboto|300|||||||\" text_font_size=\"18px\" text_line_height=\"1.8em\" global_colors_info=\"{}\"]<\/p><h3>The Maybach is a car for people who have an eye for the extra special.<\/h3><p>Ambient lighting with dimmer function<br \/>BOSE\u00ae Surround EverywhereTM sound-system (Dolby Digital)<br \/>Electrically adjustable rear seats with memory function<br \/>Electrically adjustable front passenger seat, controllable from the rear<br \/>Folding tables in the rear, left and right, manually adjustable<br \/>4-zone automatic climate control, front and rear<br \/>Heated Reclining rear seats with leg and footrests, left and right, electrically adjustable, incl. multicontour backrest and dynamic lumbar support<\/p><p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_4\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.27.4\" _module_preset=\"default\" text_font=\"Roboto|300|||||||\" text_font_size=\"18px\" text_line_height=\"1.8em\" custom_padding=\"50px|||||\" global_colors_info=\"{}\"]<\/p><p><strong>Call Now for Fast Quote<\/strong><\/p><p>Need a quote right away?<\/p><p>Local: (313) 832-1000<\/p><p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>","_et_gb_content_width":"","footnotes":""},"class_list":["post-369367","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lakesidellux.com\/yachts\/wp-json\/wp\/v2\/pages\/369367","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lakesidellux.com\/yachts\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lakesidellux.com\/yachts\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lakesidellux.com\/yachts\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lakesidellux.com\/yachts\/wp-json\/wp\/v2\/comments?post=369367"}],"version-history":[{"count":4,"href":"https:\/\/lakesidellux.com\/yachts\/wp-json\/wp\/v2\/pages\/369367\/revisions"}],"predecessor-version":[{"id":369379,"href":"https:\/\/lakesidellux.com\/yachts\/wp-json\/wp\/v2\/pages\/369367\/revisions\/369379"}],"wp:attachment":[{"href":"https:\/\/lakesidellux.com\/yachts\/wp-json\/wp\/v2\/media?parent=369367"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}