{"id":368596,"date":"2025-10-13T23:12:09","date_gmt":"2025-10-13T23:12:09","guid":{"rendered":"https:\/\/lakesidellux.com\/yachts\/?page_id=368596"},"modified":"2025-10-13T23:42:29","modified_gmt":"2025-10-13T23:42:29","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/lakesidellux.com\/yachts\/cancellation-policy\/","title":{"rendered":"Cancellation Policy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#000000&#8243; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;0px||42px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; max_width=&#8221;1273px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;2.3em&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;43px&#8221; text_orientation=&#8221;center&#8221; custom_padding=&#8221;215px||||false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; custom_padding_tablet=&#8221;125px||||false|false&#8221; sticky_enabled=&#8221;0&#8243; custom_padding_phone=&#8221;130px||||false|false&#8221;]<\/p>\n<h2>Cancellation Policy<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; max_width=&#8221;1260px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Roboto|300|||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Cancellation Policy<\/h2>\n<p>At Lakeside Luxury, we understand that plans can change. Our cancellation policy is designed to be fair and reasonable while also protecting the availability and quality of service we guarantee to each client. Please read our policy carefully before confirming your reservation.<\/p>\n<h3>1. Standard Cancellations<\/h3>\n<p>\u25cf <strong>Cancellations made more than 72 hours prior to the scheduled pickup time<\/strong> will receive a <strong>full refund<\/strong>, minus a 5% processing fee.<br \/>\u25cf <strong>Cancellations made between 48 and 72 hours prior to the scheduled pickup time<\/strong> will incur a <strong>25% cancellation fee<\/strong>.<br \/>\u25cf <strong>Cancellations made between 24 and 48 hours prior to the scheduled pickup time<\/strong> will incur a <strong>50% cancellation fee<\/strong>.<br \/>\u25cf <strong>Cancellations made less than 24 hours before the scheduled pickup time<\/strong> are <strong>non-refundable<\/strong>.<\/p>\n<p>&nbsp;<\/p>\n<h3>2. No-Show Policy<\/h3>\n<p>Clients who do not arrive at the scheduled pickup location within 30 minutes of the scheduled time and fail to contact us will be considered a no-show and will be charged the <strong>full rental amount<\/strong>.<\/p>\n<p>&nbsp;<\/p>\n<h3>3. Specialty &amp; Event Rentals<\/h3>\n<p>For specialty vehicles (e.g., Maybach, classic cars, or high-demand event bookings):<br \/>\u25cf A <strong>50% non-refundable deposit<\/strong> is required at the time of booking.<br \/>\u25cf Cancellations must be made at least <strong>7 days in advance<\/strong> to avoid being charged the full balance.<br \/>\u25cf <strong>No refunds<\/strong> will be issued for cancellations made within 7 days of the scheduled rental.<\/p>\n<p>&nbsp;<\/p>\n<h3>4. Early Returns<\/h3>\n<p>Returning a vehicle before the scheduled end of the rental period will not result in a refund for the unused time.<\/p>\n<p>&nbsp;<\/p>\n<h3>5. Weather and Emergency Exceptions<\/h3>\n<p>In the event of severe weather conditions or verifiable personal emergencies, Lakeside Luxury reserves the right to assess each situation on a case-by-case basis. We may, at our sole discretion, offer credit for <strong>future use<\/strong> or <strong>partial refund<\/strong>.<\/p>\n<p>&nbsp;<\/p>\n<h3>6. Modifications<\/h3>\n<p>Reservation changes (date, time, vehicle type) are subject to availability and must be requested at least <strong>48 hours in advance<\/strong>. Short-notice changes may be treated as cancellation and rebooking, subject to the fees outlined above.<\/p>\n<p>&nbsp;<\/p>\n<h3>Contact for Cancellations<\/h3>\n<p>To modify or cancel a reservation, please contact our team immediately at:<br \/>\ud83d\udcde (313) 831-1000<br \/>\ud83d\udce7 <a href=\"mailto:reservations@lakesidellux.com\/yachts\">reservations@lakesidellux.com\/yachts<\/a><\/p>\n<p>Thank you for choosing Lakeside Luxury. Our goal is to provide you with a seamless and elevated experience every time you ride with us.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cancellation PolicyCancellation Policy At Lakeside Luxury, we understand that plans can change. Our cancellation policy is designed to be fair and reasonable while also protecting the availability and quality of service we guarantee to each client. Please read our policy carefully before confirming your reservation. 1. Standard Cancellations \u25cf Cancellations made more than 72 hours prior to the scheduled pickup time will receive a full refund, minus a 5% processing fee.\u25cf Cancellations made between 48 and 72 hours prior to the scheduled pickup time will incur a 25% cancellation fee.\u25cf Cancellations made between 24 and 48 hours prior to the scheduled pickup time will incur a 50% cancellation fee.\u25cf Cancellations made less than 24 hours before the scheduled pickup time are non-refundable. &nbsp; 2. No-Show Policy Clients who do not arrive at the scheduled pickup location within 30 minutes of the scheduled time and fail to contact us will be considered a no-show and will be charged the full rental amount. &nbsp; 3. Specialty &amp; Event Rentals For specialty vehicles (e.g., Maybach, classic cars, or high-demand event bookings):\u25cf A 50% non-refundable deposit is required at the time of booking.\u25cf Cancellations must be made at least 7 days in advance to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<p>[et_pb_section fb_built=\"1\" _builder_version=\"4.27.4\" _module_preset=\"default\" background_color=\"#000000\" custom_margin=\"0px||||false|false\" custom_padding=\"0px||42px||false|false\" global_colors_info=\"{}\"][et_pb_row _builder_version=\"4.27.4\" _module_preset=\"default\" width=\"90%\" max_width=\"1273px\" module_alignment=\"center\" custom_margin=\"0px||||false|false\" custom_padding=\"0px||||false|false\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_image src=\"https:\/\/lakesidellux.com\/yachts\/wp-content\/uploads\/2025\/09\/L10125-48.png\" title_text=\"L10125-48\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][\/et_pb_image][et_pb_text _builder_version=\"4.27.4\" _module_preset=\"default\" text_text_color=\"#FFFFFF\" text_font_size=\"16px\" text_line_height=\"2.3em\" header_2_text_color=\"#FFFFFF\" header_2_font_size=\"43px\" text_orientation=\"center\" global_colors_info=\"{}\"]<\/p><h2>Mercedes Benz \u2013 Maybach<\/h2><p>People who have an eye for the extra special.<\/p><p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" _builder_version=\"4.27.4\" _module_preset=\"default\" background_color=\"#000000\" custom_padding=\"0px|||||\" locked=\"off\" global_colors_info=\"{}\"][et_pb_row _builder_version=\"4.27.4\" _module_preset=\"default\" width=\"90%\" max_width=\"2560px\" custom_margin=\"||0px||false|false\" 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RIDE\" button_alignment=\"center\" disabled_on=\"off|off|off\" admin_label=\"Button\" module_id=\"button-93\" _builder_version=\"4.27.4\" _module_preset=\"default\" custom_button=\"on\" button_text_size=\"16px\" button_text_color=\"#FFFFFF\" button_bg_color=\"rgba(237,2,10,0)\" button_border_width=\"0px\" button_border_radius=\"0px\" button_letter_spacing=\"2px\" button_font=\"Roboto|300||on|||||\" button_icon_color=\"rgba(119,119,119,0)\" button_on_hover=\"off\" z_index=\"9999\" overflow-x=\"hidden\" overflow-y=\"hidden\" custom_margin=\"17px||15px||false|false\" custom_padding=\"10px|53px|10px|53px|true|true\" custom_css_before=\" || content: '';|| border: 1px solid #c8c5bf;|| position: absolute;|| left: 0;|| right: 0;|| top: 0;|| bottom: 0;|| clip-path: polygon(0 0, 70% 0, 20% 100%, 0 100%);|| transition: all 0.3s ease 0s !important;|| margin-left: 0 !important;|| opacity: 1 !important;|| display: block;||\" custom_css_main_element=\"z-index: 999999 !important;\" custom_css_after=\"content: '' !important;|| border: 1px solid #FFF;|| position: absolute;|| left: 0 !important;|| right: 0;|| top: 0;|| bottom: 0;|| clip-path: polygon(80% 0, 100% 0, 100% 100%, 30% 100%);|| transition: all 0.3s ease 0s !important;|| margin-left: 0 !important;|| opacity: 1 !important;\" locked=\"off\" global_colors_info=\"{}\" custom_css_before__hover_enabled=\"on|desktop\" custom_css_before__hover=\"opacity: 0.3;|| clip-path: polygon(0 0, 20% 0, 70% 100%, 0 100%);|||| border: 1px solid #FFF;\" custom_css_after__hover_enabled=\"on|hover\" button_text_color__hover_enabled=\"off|hover\" button_bg_color__hover_enabled=\"off|desktop\" button_bg_color__hover=\"#ed020a\" button_bg_enable_color__hover=\"on\" custom_css_main_element__hover_enabled=\"off|desktop\" custom_css_main_element__hover=\"box-shadow: 3px 3px #fff, 4px 4px #ed020a, 7px 7px #fff, 8px 8px #ed020a, 11px 11px #fff, 12px 12px #ed020a, 15px 15px #fff, 16px 16px #ed020a;\" custom_css_after__hover=\"clip-path: polygon(30% 0, 100% 0, 100% 100%, 80% 100%);||border: 1px solid #c8c5bf;\"][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_row column_structure=\"1_4,1_2,1_4\" use_custom_gutter=\"on\" gutter_width=\"2\" make_equal=\"on\" _builder_version=\"4.27.4\" _module_preset=\"default\" width=\"90%\" max_width=\"2560px\" global_colors_info=\"{}\"][et_pb_column type=\"1_4\" _builder_version=\"4.27.4\" _module_preset=\"default\" border_width_right=\"1px\" global_colors_info=\"{}\"][dsm_icon_list _builder_version=\"4.27.4\" _module_preset=\"default\" custom_margin=\"50px|||||\" custom_padding=\"0px|||||\" global_colors_info=\"{}\"][dsm_icon_list_child text=\"Luxury Sedan\" font_icon=\"9||divi||400\" use_tooltip=\"on\" _builder_version=\"4.27.4\" _module_preset=\"default\" text_font=\"Roboto||||||||\" text_font_size=\"18px\" custom_margin=\"||||false|false\" custom_padding=\"||12px||false|false\" global_colors_info=\"{}\"]<\/p><p>Category<\/p><p>[\/dsm_icon_list_child][dsm_icon_list_child text=\"Mercedes-Maybach Sedan\" font_icon=\"9||divi||400\" use_tooltip=\"on\" _builder_version=\"4.27.4\" _module_preset=\"default\" text_font=\"Roboto||||||||\" text_font_size=\"18px\" custom_margin=\"||||false|false\" custom_padding=\"||12px||false|false\" global_colors_info=\"{}\"]<\/p><p>Make and Model<\/p><p>[\/dsm_icon_list_child][dsm_icon_list_child text=\"Passengers: 3\" font_icon=\"9||divi||400\" use_tooltip=\"on\" _builder_version=\"4.27.4\" _module_preset=\"default\" text_font=\"Roboto||||||||\" text_font_size=\"18px\" custom_margin=\"||||false|false\" custom_padding=\"||12px||false|false\" global_colors_info=\"{}\"]<\/p><p>Seats<\/p><p>[\/dsm_icon_list_child][dsm_icon_list_child text=\"Baggage: 4\" font_icon=\"9||divi||400\" use_tooltip=\"on\" _builder_version=\"4.27.4\" _module_preset=\"default\" text_font=\"Roboto||||||||\" text_font_size=\"18px\" custom_margin=\"||||false|false\" custom_padding=\"||12px||false|false\" global_colors_info=\"{}\"]<\/p><p><strong>Baggage<\/strong><\/p><p>[\/dsm_icon_list_child][\/dsm_icon_list][\/et_pb_column][et_pb_column type=\"1_2\" _builder_version=\"4.27.4\" _module_preset=\"default\" custom_padding=\"|20px||20px|false|true\" border_width_right=\"1px\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.27.4\" _module_preset=\"default\" text_font=\"Roboto|300|||||||\" text_font_size=\"18px\" text_line_height=\"1.8em\" global_colors_info=\"{}\"]<\/p><h3>The Maybach is a car for people who have an eye for the extra special.<\/h3><p>Ambient lighting with dimmer function<br \/>BOSE\u00ae Surround EverywhereTM sound-system (Dolby Digital)<br \/>Electrically adjustable rear seats with memory function<br \/>Electrically adjustable front passenger seat, controllable from the rear<br \/>Folding tables in the rear, left and right, manually adjustable<br \/>4-zone automatic climate control, front and rear<br \/>Heated Reclining rear seats with leg and footrests, left and right, electrically adjustable, incl. multicontour backrest and dynamic lumbar support<\/p><p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_4\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.27.4\" _module_preset=\"default\" text_font=\"Roboto|300|||||||\" text_font_size=\"18px\" text_line_height=\"1.8em\" custom_padding=\"50px|||||\" global_colors_info=\"{}\"]<\/p><p><strong>Call Now for Fast Quote<\/strong><\/p><p>Need a quote right away?<\/p><p>Local: (313) 832-1000<\/p><p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>","_et_gb_content_width":"","footnotes":""},"class_list":["post-368596","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lakesidellux.com\/yachts\/wp-json\/wp\/v2\/pages\/368596","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lakesidellux.com\/yachts\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lakesidellux.com\/yachts\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lakesidellux.com\/yachts\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lakesidellux.com\/yachts\/wp-json\/wp\/v2\/comments?post=368596"}],"version-history":[{"count":8,"href":"https:\/\/lakesidellux.com\/yachts\/wp-json\/wp\/v2\/pages\/368596\/revisions"}],"predecessor-version":[{"id":368611,"href":"https:\/\/lakesidellux.com\/yachts\/wp-json\/wp\/v2\/pages\/368596\/revisions\/368611"}],"wp:attachment":[{"href":"https:\/\/lakesidellux.com\/yachts\/wp-json\/wp\/v2\/media?parent=368596"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}